Mr Loads Driver – Privacy Policy
Mr Loads Logistics CC, Walvis Bay, Namibia. Effective 1 November 2026.
1. What we collect. Your name, mobile number and the transport company you drive for (added by your transport company); the jobs assigned to you and their status; photos and documents you upload as proof of delivery; and, if you allow it, your device location.
2. Camera and photos. The app asks for camera access only when you take a proof-of-delivery or document photo, and photo-library access only when you choose an existing photo to upload. Photos are uploaded to the job they belong to and are not used for anything else.
3. Location. While the app is open, your location is attached to proof-of-delivery photos and, for jobs in transit, sent when you open the app and about every 45 minutes while it stays open, so your transport company and the customer can see where the load was last seen. In the background, including when the app is closed, the app uses your location only on your phone to alert you when you arrive in Walvis Bay, Okahandja or Windhoek; this background location is not sent to Mr Loads. We do not track you continuously and do not use your location for advertising.
4. Who sees your data. Your transport company, the customer whose load you are carrying, and Mr Loads staff who support the job. Where the law requires, customs or other authorities. We do not sell your data.
5. Storage and security. Data is stored securely with our hosting providers and protected by sign-in. Delivery and customs records are kept for at least five years or as the law requires. We comply with the Electronic Transactions and Cybercrime Act of Namibia.
6. Your choices. You can refuse or withdraw camera and location access at any time in your phone settings. You can ask to see, correct or delete your personal data, or delete your driver account, by emailing md@mrloads.com. We will confirm within 14 days.
7. Notifications. Job alerts may be sent to you by SMS or WhatsApp to the number your transport company registered.
8. Full policy and contact. The full Mr Loads Privacy Policy is at www.mrloads.com/privacy. Questions: md@mrloads.com.